Shipping policy
Order Processing
Once your order is successfully placed, you will receive an order confirmation email with the invoice. Orders are typically processed within 1-2 business days (excluding weekends and public holidays), subject to payment verification and stock availability.
Processing times may vary during peak seasons or sale periods.
Shipping Methods & Delivery Time
We offer reliable shipping options to ensure your order reaches you safely:
• Standard Shipping: 3-7 business days
• Express Shipping (where available): 1-3 business days
International Delivery
Delivery times depend on destination and shipping method selected at checkout. International shipments typically arrive within 7-21 business days depending on destination country.
Please note delivery timelines are estimates and may vary due to customs processing, carrier delays, or other logistical factors.
Shipping Costs
Shipping charges are calculated at checkout based on your order weight, delivery location, and shipping method chosen.
• Standard Shipping – calculated at checkout
• Express Shipping (optional) – subject to additional fees
• Free Shipping – may be available for orders above a specified value as promoted on the website
All prices shown on the site are exclusive of any customs duties or import taxes that may apply for international orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.
If you do not receive tracking information within 72 hours of dispatch, please contact our support team.
Shipping Carriers
We work with trusted local and international delivery partners to ensure safe and timely delivery. Carriers may include companies such as DHL, FedEx, and local postal services, depending on your location and the shipping option you choose.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, import taxes, or other charges imposed by the destination country. QNB Sports is not responsible for additional charges once the shipment has been processed.
Delayed or Lost Shipments
If your order is significantly delayed or appears lost in transit, contact us at support@qnbsports.com with your order number. We will work with the carrier to help locate your package and assist you further.
Contact Us
For any questions about your order, shipping, or delivery, please reach out to our customer support team:
📧 Email: support@qnbsports.com
📞 Phone:
⏱ Support Hours: Monday – Friday, 12 PM to 5 PM (GMT-5)